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    Privacy Policy

    Creek Custom Guitars (“we,” “our,” or “us”)

    Website: https://creekguitar.com

    1. Introduction

      2. Creek Custom Guitars respects your privacy and is committed to protecting your personal information.
      This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website and business operations in the United States.

      All transactions, customer communications, and data handling for this website are conducted and managed by our U.S.-based operations.

    2. Information We Collect

      3. We may collect personal information that you voluntarily provide, including but not limited to:

      • Name
      • Email address
      • Phone number
      • Shipping and billing address
      • Payment-related information (processed through secure third-party payment providers)
      • Any information you submit through contact forms or inquiries

      We may also collect limited non-personal information, such as browser type, IP address, and site usage data for analytics and site improvement.

    3. How We Use Your Information

      4. We use collected information for the following purposes:

      • Responding to inquiries and customer support requests
      • Processing orders, payments, shipping, and after-sales services
      • Providing information about our products and services
      • Improving website performance, user experience, and services
      • Complying with legal and regulatory obligations

      We only use personal information to the extent necessary to conduct our business and provide our services.

    4. Sharing of Personal Information

      5. We do not sell or rent your personal information.

      We may share personal information only in the following circumstances:

      • With trusted service providers (e.g., payment processors, shipping companies) strictly for business operations
      • When required by law, court order, or governmental authority
      • With your explicit consent

      All third parties are required to handle personal information securely and confidentially.

    5. Data Security

      6. We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

      However, no data transmission over the internet can be guaranteed to be 100% secure.

    6. Your Rights (U.S. Residents)

      7. Depending on your state of residence (including California under the CCPA), you may have the right to:

      • Request access to the personal information we hold about you
      • Request correction of inaccurate personal information
      • Request deletion of your personal information
      • Request information about how your data is used and shared

      To exercise these rights, please contact us using the information below.
      We may request reasonable verification of your identity before fulfilling requests.

    7. Requests for Access, Correction, or Deletion

      8. Requests regarding your personal information may be submitted by email or mail.

      Please include:

      • Your full name
      • Contact information
      • A clear description of your request

      We will respond within a reasonable timeframe in accordance with applicable U.S. laws.

    8. Cookies and Tracking Technologies

      9. Our website may use cookies or similar technologies to enhance functionality and analyze site usage.
      You may control cookie settings through your browser preferences.

    9. Links to Third-Party Websites

      10. Our website may contain links to third-party websites.
      We are not responsible for the privacy practices or content of those websites.
      Please review the privacy policies of any third-party sites you visit.

    10. Children’s Privacy

      11. Our website and services are not directed to children under the age of 13.
      We do not knowingly collect personal information from children.

    11. Changes to This Privacy Policy

      12. We may update this Privacy Policy from time to time.
      Any changes will be posted on this page with an updated effective date.

      Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

    12. Contact Information

      13. For questions or requests regarding this Privacy Policy, please contact: [Contact]